Loan Statuses

Keystone uses 16 loan statuses organized across four phases — origination, underwriting, closing, and funded — to track where each loan stands.

Status overview

#	Status	Phase	Description
1	App Intake	Origination	The loan application has been received and initial data entry is underway. Default status for new loans.
2	Qualification	Origination	The borrower is being pre-qualified. The loan officer is reviewing income, assets, and credit.
3	Loan Setup	Origination	The loan file is being set up. Documents are being gathered and organized.
4	Disclosed	Origination	The Loan Estimate and TRID-required disclosures have been sent to the borrower.
5	Pre-Approved	Origination	The borrower has been pre-approved. The loan is ready for full submission.
6	Submitted to UW	Underwriting	The full loan package has been submitted to the lender’s underwriting department.
7	Approved w/ Conditions	Underwriting	The underwriter approved the loan subject to conditions. The team is satisfying those conditions.
8	Resubmitted	Underwriting	The loan has been resubmitted after conditions were addressed. Awaiting final review.
9	Clear to Close	Closing	All underwriting conditions are satisfied. Ready for closing document preparation.
10	Docs Out	Closing	Closing documents have been sent to the title company or closing agent.
11	Closed	Closing	The borrower has signed closing documents. Not yet funded.
12	Funded	Post-Closing	The loan has been funded. Triggers automatic accounting journal entries.
13	Check Received	Post-Closing	The broker compensation check has been received from the lender. Triggers check-received accounting entries.
14	Approved for Payout	Post-Closing	Revenue verified and approved for commission payout.
15	Commission Paid	Post-Closing	All commissions have been paid out. The loan is fully settled.
16	Adverse	Terminal	The loan has been denied, withdrawn, or otherwise terminated.

Typical lifecycle flow

The standard progression for a loan that closes successfully:

App Intake
  |
  v
Qualification
  |
  v
Loan Setup
  |
  v
Disclosed
  |
  v
Pre-Approved
  |
  v
Submitted to UW
  |
  v
Approved w/ Conditions  <-->  Resubmitted  (may cycle multiple times)
  |
  v
Clear to Close
  |
  v
Docs Out
  |
  v
Closed
  |
  v
Funded  (triggers accounting journal entries)
  |
  v
Check Received  (triggers accounting journal entries)
  |
  v
Approved for Payout
  |
  v
Commission Paid

Underwriting loop

It is common for a loan to cycle between Approved w/ Conditions and Resubmitted multiple times. The underwriter may issue additional conditions after each resubmission. The loan remains in this loop until all conditions are cleared, at which point it moves to Clear to Close.

Terminal status

Adverse is the terminal status for loans that do not close. Use it for:

• Denied applications (underwriter declined the loan)
• Withdrawn applications (borrower decided not to proceed)
• Cancelled loans (deal fell through for any reason)

A loan can move to Adverse from any other status.

Status badges

Each status is displayed with a color-coded badge throughout the application:

Color	Statuses
Gray (muted)	App Intake
Yellow (warning)	Qualification, Submitted to UW, Approved w/ Conditions
Blue (info)	Disclosed, Pre-Approved, Resubmitted
Default	Clear to Close, Closed
Secondary	Loan Setup, Docs Out
Green (success)	Funded, Check Received, Approved for Payout, Commission Paid
Red (destructive)	Adverse

How to change a loan’s status

From the loan detail page (Overview tab)

1. Navigate to the loan detail page by clicking a loan in the pipeline.
2. Click the Edit button on the Overview tab.
3. Change the Status field using the dropdown.
4. Click Save.

Important: Status change side effects

Changing a loan’s status can trigger automated actions:

• Moving to Funded: When a loan’s status changes to Funded, Keystone automatically generates accounting journal entries to record the loan revenue. This only happens the first time the loan moves to Funded.

• Setting the Funded Date: On the Dates tab, setting the fundedDate for the first time also triggers funded journal entries, independently of the status field.

• Setting the Check Received Date: On the Dates tab, setting the checkReceivedDate for the first time triggers check-received journal entries.

Milestone dates

Each status has a corresponding date field on the Dates tab that records when the loan reached that milestone. These dates are independent of the status field itself — you can set dates without changing the status, and vice versa.

Processing dates

App Intake, TRID App, Qualification, Loan Setup, Disclosed, Pre-Approved, Submitted to UW, Approved w/ Conditions, Resubmitted, Clear to Close, Docs Out

Closing and funding dates

Lock Date, Lock Expiration, Closed, Funded, Estimated Funding, Adverse, Check Received, Finalized, Approved for Payout, Commission Paid

Status-derived date in the pipeline

The pipeline table shows a Status Date column. This date is automatically derived from the loan’s current status — it shows the date field that corresponds to the active status. For example, if a loan is in ClearToClose status, the Status Date column shows the clearToCloseDate value.